Terms of Service
These terms cover orders placed with Owens Wrestling Customs.
Draft — not final
This page is a working draft. Anything shown in a red [OWEN: …] block has not been decided yet and is not a commitment. If you need an answer on one of those points before ordering, ask first — the contact details are on the contact page.
Who we are
Owens Wrestling Customs sells custom and resale wrestling gear — singlets, wrestling shoes and related items — through this site. You can reach us at owenswrestlingcustom@gmail.com or on Instagram at @owens_custom.shoes.singlets.
Owens Wrestling Customs is operated by Owen McMullen as a sole proprietorship in Pennsylvania, United States.
We do not publish a mailing address. Where a return or a warranty issue needs something shipped back, return instructions are provided directly.
Custom orders are made to order
Custom items are made for you after you order them. They are not picked off a shelf, and work begins once the order is placed and the design is agreed.
Orders may be cancelled before production begins. Once production has started, custom orders cannot be cancelled, modified or refunded, because they are made specifically for you.
Custom shoe requests are reviewed
A custom shoe request submitted through this site is a request, not a confirmed order. Each one is reviewed and may be declined — because the design is not something we can do well, because of the artwork involved, or because of workload.
You are not charged for a request. If a request is accepted, pricing and timing are agreed with you before any payment is taken.
We reserve the right to refuse any design that includes copyrighted artwork, trademarked logos, offensive content, hate speech, or anything we believe infringes another person’s intellectual property.
Turnaround on custom shoes
Turnaround time for custom shoes is 2-3 weeks to get the shoes and customize them. That is production time only — shipping time starts once the order is completed and handed to the carrier.
See the shipping policy for how that relates to delivery time.
Custom singlets typically ship within approximately 2 weeks after the order has been submitted to our manufacturer. Design approval and order processing may take an additional 3-4 weeks depending on communication, revisions and workload.
Artwork on custom items
Custom shoes are artwork - minor variations may occur. Normal wear over time is expected. Not responsible for damage from improper use.
Custom work is made by hand, so no two pieces are identical and the finished item may differ slightly from a reference image or a mock-up.
Pricing
Items listed in the catalog are sold at the price shown at the time you check out. Prices are in US dollars.
Bespoke work is quoted per request rather than listed — the price depends on the design, the materials and the work involved, and is agreed with you before payment.
Sales tax: Unresolved placeholder: [OWEN: he answered “collected where required by law”, but checkout has no automatic_tax configured and collects none — resolve the mismatch before publishing either version]
Payment
Payments are taken through Stripe. Card details are entered on Stripe’s own checkout and are never handled by or stored on this site — see the privacy policy.
Returns
Returns and refunds are covered on their own page: returns and refunds. The terms there are part of these terms.
The rest
These terms are governed by the laws of the Commonwealth of Pennsylvania, United States.
Owens Wrestling Customs shall not be liable for indirect, incidental or consequential damages arising from the use of our products. Our maximum liability shall never exceed the purchase price of the item.
These terms may be updated from time to time. Changes become effective immediately upon posting and do not affect orders already placed.